Refund policy

Returns & Refunds

We offer a 30-day return policy. You have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unworn, unused, in its original condition, and in its original packaging. Proof of purchase is required.

To request a return, contact us at support@saintclementjewelry.com. If your return is approved, we will provide instructions on how and where to send your item. Items returned without prior approval will not be accepted.

Damages & Issues
Please inspect your order upon arrival and contact us as soon as possible if your item is damaged, defective, or incorrect so we can make it right.

Non-Returnable Items
Personalized or custom-made pieces, gift cards, final-sale items, and jewelry showing signs of wear or use cannot be returned.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Exchanges
The fastest way to exchange an item is to return the original item and place a new order once the return has been approved.

Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional processing time.